Reference

Privacy Policy for your menar4d account

Your account privacy page explains how we handle profile data, wallet records and device signals when you open the lobby, use DANA, OVO, GoPay or QRIS, and contact…

DANA privacy contextOVO wallet checksGoPay record matchingQRIS receipt dataWIB support

Browse Lobby Read FAQ

Data rules for DANA and Dragon Tiger

menar4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We keep this Privacy Policy practical: it explains what data we collect, why we collect it, and how you can ask us to correct or remove parts of it when the law allows. When you create an account, we record your name, phone number, login time,

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device type, IP range, wallet references from DANA, OVO, GoPay or QRIS, and support messages you send. If you open Dragon Tiger, Rocket Crash or MotoGP Betting, we link play activity to your account so balances, risk checks and dispute checks match the correct person. We
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do not sell your personal data. In Jakarta or elsewhere in Indonesia, your access also depends on local law, and it remains available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy help for Mobile App access

Privacy questions need a clear route, not a long wait. We handle account-data requests through live chat, WhatsApp and email from 09:00 to 23:00 WIB.

DATA CARE

Controls for wallet cookies and access

We treat privacy as an account operation, not a slogan. The policy covers how we collect data, keep wallet activity tied to the correct profile, use cookies for session continuity, and retain…

Data we collect

We collect profile fields you submit, login records, device signals, wallet references and messages sent to support. These details help us keep balances, account access and privacy requests tied to you.

Payment privacy

DANA, OVO, GoPay and QRIS records are used to match deposits, withdrawals and disputes to your account. We store transaction references, not your full wallet PIN or private app password.

Cookie use

Cookies keep your session active, remember basic display choices and help us spot unusual login patterns. You can clear browser cookies, but you may need to log in again afterward.

Device security

Go to Account > Profile > Security to check recent device activity. If you see a phone, browser or location you do not recognise, contact us so we can secure the account.

Retention period

We keep account and wallet records only as long as needed for operations, dispute checks, security needs and legal duties. When retention is no longer required, we delete or reduce the data.

Change requests

You can ask us to correct your name, phone number, email address or wallet label after verification. We may keep older records where needed for fraud checks or legal duties.

Privacy questions before you join

Before you open an account, you may want to know exactly what happens to your data. These answers focus on privacy: what we collect, how wallet records are used, when cookies apply, how to request access, and how we respond if you report a wrong login or account detail. If your case needs personal handling, our support team can check it during WIB service hours.

We collect the details you submit during registration, such as username, phone number and contact data. We also record login time, device type and wallet references so account access and transactions match you.

We use payment references to match deposits, withdrawals and dispute checks with the correct account. We do not ask for your wallet PIN, app password or private banking access through this policy process.

Yes. Contact live chat, WhatsApp or email and complete account verification first. After we confirm the request is from you, we explain what account, wallet and support records can be shared.

Log in, check your profile details, then contact support if a field cannot be changed directly. We may ask for recent login details or payment context before updating private account records.

Our cookies support login sessions, display settings and security checks connected to our pages. Clearing cookies in your browser may remove saved sessions, which means you need to log in again.

Go to Account > Profile > Security and check recent device activity. If a login looks unfamiliar, contact us during 09:00 to 23:00 WIB so we can secure your account.

A request may be delayed if verification is incomplete, if records are needed for security checks, or if local law requires retention. Access also depends on local law where it permits service.

Privacy Policy for your menar4d account

Privacy help for Mobile App access

Controls for wallet cookies and access

Data we collect

Payment privacy

Cookie use

Device security

Retention period

Change requests

Privacy questions before you join

01 What personal data does menar4d collect when I create an account?

02 Why do you record DANA, OVO, GoPay or QRIS references?

03 Can I ask to see the data held on my account?

04 How do I correct my phone number or wallet label?

05 Do cookies track me outside the menar4d lobby?

06 What should I do if I see an unknown device login?

07 When can my privacy request be refused or delayed?

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